Quick, name someone with an unforgettable legacy. Babe Ruth, maybe? Abraham Lincoln? Elvis Presley? 

The idea of a legacy extends beyond the most famous names in history, too. 

You've probably heard of a "legacy system" in computing. Just using the term legacy makes it sound like the best of the best, but legacy systems are actually outdated computer systems. They deserve our respect because they paved the way for today's standards, but they don't meet modern technology needs any more than Babe Ruth would know how to tweet about his home runs. 

Yet many (most!) businesses and organizations still use video security platforms run by legacy systems. They're perceived to be reliable, but in truth, they simply don't have the capabilities needed to efficiently detect, communicate, and assess security threats. 

So what's the solution? Hybrid cloud technology is evolving rapidly to meet and wildly exceed the needs of enterprises of all sizes. Verkada's hybrid cloud system, in particular, offers the best of both worlds: simplicity and reliability for users as they access ultra-high quality video and use cutting-edge features from any device. 


Verkada sets itself apart by regularly releasing new features for its hybrid cloud system. First it was object tracking and heat mapping, and now it's offline mode. 

How Does Offline Mode Work?

Verkada's offline mode allows users to continue to securely view live video streams even when they lose their internet connection. This ensures that customers can confidently choose hybrid cloud video solutions without any compromise to their video accessibility. 

Offline mode works just about anywhere! Use it on web browsers like Chrome or Firefox, or use an AppleTV. You'll experience excellent reliability and video quality without frustrating low latency. 

All of this is possible because Offline Mode is built on Verkada's Local stream. The Command software always establishes a connection to the cloud to authenticate a user's session. This connection is maintained over the local LAN, even when the internet goes down. 

As soon as the Command application senses a lost internet connection, it automatically attempts a failover to Offline Mode. If a user had been viewing live video in HD before the internet was lost, for example, Command would maintain connection by falling back to the Local stream in Offline Mode. The user doesn't need to intervene or change any settings to access continued connection. 

Offline Mode With Some Cameras on Local LAN, Others on Different LAN

Command also notifies the user as it enters Offline Mode. Though some special features like Motion Search may be temporarily unavailable, Users can still utilize the majority of Command's features. They can view live streams on all cameras that are accessible on the LAN, switch between the sites, cameras, and grids pages, and log out of the application. 

Once Command detects that the internet has been restored, it automatically reverts to normal operation- all without the user experiencing interruptions or changing settings. 

Benefits of Offline Mode

It might seem like the benefits of Verkada's Offline Mode speak for themselves, but a few benefits are important enough to highlight here. 

  1. LATENCY: Since Offline Mode leverages Verkada's Low-Latency Stream, it can deliver near real-time viewing. Expect a maximum of ~1-2 seconds delay, depending on network capacity.

  2. BANDWIDTH USAGE: Verkada's Local Stream makes it possible for Offline Mode to transmit data over the LAN without impacting WAN bandwidth utilization. Only thumbnails and metadata travel over WAN, which protects bandwidth consumption for your organization's other essential needs. 

  3. RELIABILITY: If your organization requires "always-on" video security connections, like patient monitoring, entry/exit points, and video walls, Offline Mode is the ultimate feature to provide a totally reliable and persistent connection to the cameras. 

  4. SECURITY: Offline Mode is still just as secure as a standard Verkada camera connection. It requires authentication to the cloud-based Command system to restrict unauthorized users and make sure only users with appropriate privileges can view video streams. Offline Mode ensures security by requiring installation of certificates on the viewing device, which delivers secure SSL connections between the browser and camera, even without a live internet connection. 

How to Set Up and Test Verkada's Offline Mode

Like all of Verkada's features, Offline Mode is simple to set up and initiate. Verkada already enables Local viewing on all cameras, so you only need to install a security certificate on each device and browser used to access video footage. This includes desktops, laptops, and AppleTVs. 


Simply follow the prompts to install certificates in their settings. As long as your cameras are connected to the same LAN as the viewing devices, and all viewing devices have security certificates enabled, Offline Mode will work.

You can even confirm that your devices will function properly in Offline Mode by using the "Test Offline Mode" feature in Settings. This allows you to confirm proper installation of certificates and check camera accessibility if the internet is lost. Regularly testing camera accessibility in Offline Mode should always be included as an important component of your organization's emergency response procedures. 

Explore Verkada's features firsthand with our free 20-Minute DemoVerkada can help your organization modernize its approach to physical security.